By accessing our website or submitting your contact information through any of our forms, you agree to the following Terms & Conditions. Please read them carefully.
Acceptance of Terms
By using the HoaAloha Care website located at https://hoaalohacare.com and/or providing your contact information, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or submit your information.
SMS Communications & Use Cases
By submitting your phone number through any form on our website, you consent to receive SMS text messages from HoaAloha Care. These messages may include:
- Responses to your home care service inquiries
- Appointment confirmations, reminders, and scheduling updates
- Information about our in-home care services
- Follow-up communications related to your care needs
- General operational and transactional updates
Message frequency will vary based on your interaction with our team.
Opt-Out Instructions
You may cancel SMS communications at any time. To opt out, simply reply STOP to any text message you receive from us. Once we receive your STOP request, you will be unsubscribed immediately and will no longer receive SMS messages from HoaAloha Care.
To opt out of email communications, click the Unsubscribe link found in the footer of any email we send you.
To rejoin our SMS list at any time, text START to resume receiving messages.
Customer Support
If you need assistance or have questions about our communications, you can:
- Reply HELP to any SMS message you receive from us
- Email us at: hoaalohacare@gmail.com
- Call us at: (510) 630-4535
- Visit us online at: https://hoaalohacare.com
Our team is happy to assist you with any concerns regarding our messaging program or services.
Message & Data Rate Disclosure
Message and data rates may apply to all SMS messages sent to you from us and from you to us. The number of messages you receive will vary depending on your engagement with our services. HoaAloha Care is not responsible for any charges applied by your wireless carrier. Please contact your wireless provider for details about your text or data plan.
Carrier Liability Disclaimer
HoaAloha Care is not liable for any delays or failures in the delivery of SMS messages. Carriers, including but not limited to AT&T, T-Mobile, and Verizon, are not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside of our control.
Age Restriction
Our services and SMS communications are intended for individuals who are 18 years of age or older. By submitting your contact information and consenting to receive communications from us, you confirm that you are at least 18 years old. HoaAloha Care does not knowingly collect information from or communicate with individuals under the age of 18.
Privacy Policy
Your privacy is important to us. The collection, use, and protection of your personal information — including your mobile number and SMS consent — are governed by our Privacy Policy, which can be viewed here:
🔗 https://hoaalohacare.com/privacy-policy
Please note that no mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
Changes to These Terms
HoaAloha Care reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
HoaAloha Care 📧 hoaalohacare@gmail.com 📞 (510) 630-4535 🌐 https://hoaalohacare.com