HoaAloha Care is committed to maintaining the privacy of your personal information. The following discloses our policy for gathering and disseminating information for this Web site: https://hoaalohacare.com/. If you have any questions about your rights as a user of this service, you may contact us at hoaalohacare@gmail.com.
This privacy policy contains information about HoaAloha Care’s commitment to your privacy, including:
- The information we collect and how we use it;
- Your right to access or update your personally identifiable information;
- Your right to opt-out of receiving communications from us;
- Our pledge to have reasonable security measures in place to protect against loss, misuse, or alteration of information under our control.
Note: This privacy policy only applies to the HoaAloha Care Web site and not to HoaAloha Care’s offline practices or to personal health information collected in accordance with HIPAA. If there is a conflict between the terms of this policy and the terms of the HIPAA Notice of Privacy Practices, the terms of the HIPAA Notice of Privacy Practices will supersede the terms of this policy.
What Information is Collected
HoaAloha Care collects two types of information about you when you visit our site: personal information (including, by way of example only, your name, address, telephone number and e-mail address) and non-personal, aggregate information (such as information regarding the pages on our site you have visited and your IP address).
Personally Identifiable Information The only personally identifying information that we collect and store about you is the information that you have chosen to provide to us. For example, if you send us an e-mail requesting information or otherwise ask us a question, we may collect your name, address, e-mail address and other personal information so that we can respond to your request or question.
Non-Personally Identifiable Information We may collect and use non-personally identifiable information about you in the following ways:
Cookie & Tracking Practices Some parts of the HoaAloha Care Web site may use a “cookie,” a file placed on your computer hard drive allowing the server to log the pages accessed in the site to determine if you have visited before. This cookie captures no personally identifying information. You may set your browser to warn you when placement of a cookie is requested, and decide whether or not to accept it.
How User Data is Used
Our policy regarding the collection, use, and disclosure of Personal Information that we collect is used for providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your data to:
- Respond to inquiries and provide care consultations.
- Process service requests and manage client accounts.
- Improve website functionality and user experience.
- Communicate updates regarding our services and your care plan.
Data Security and Handling
We pledge to have reasonable security measures in place to protect against the loss, misuse, or alteration of information under our control. HoaAloha Care maintains strict data handling protocols, ensuring that your personal information is only accessible by authorized personnel and third parties necessary to fulfill your service requests (such as database management and payment processors).
Mobile Info Sharing Statement
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Opt-in Details
As part of our service, we can send you automated text messages. By signing up and submitting your contact information (name, email, phone number), you can expect to receive messages regarding our services, appointment booking links, appointment reminders, and marketing communication.
- Consent: Message and data rates may apply. At any time you can opt out completely by replying STOP.
- Opt-Out: Text “STOP” to unsubscribe. To rejoin, text “START”.
- Support: Reply HELP for assistance or contact us at (510) 630-4535.
- Liability: Carriers are not liable for delayed or undelivered messages.
Sharing Your Information With Third Parties
We may share your personally identifiable information with affiliates or agents whose products and services may be of interest to you. If you do not want us to share your information in this manner, please see the “User Rights” section below. HoaAloha Care also reserves the right to disclose information if required by law or to protect our rights.
User Rights
HoaAloha Care provides you with the following choices regarding the use of your information:
- You may choose not to provide us with any personal information.
- You may set your browser not to accept cookies.
- Unsubscribe: If you would like to be removed from any mailing lists, please send an e-mail to hoaalohacare@gmail.com.
- Access/Correct: To access the personal information we have collected about you and correct any inaccuracies, please send an e-mail to hoaalohacare@gmail.com.
- Sharing Opt-Out: If you do not want us to share your information with third parties (excluding mobile data as noted above), please send an e-mail to hoaalohacare@gmail.com.
Special Policy Regarding Information from Children
HoaAloha Care is not targeted to children under the age of 13, and we do not knowingly collect personally identifiable information from any child under the age of 13 without parental consent.
Notification of Changes
If we decide to change our privacy policy, we will post those changes here so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it.